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Warranty and Support

1 - Year

Manufacturer's Warranty

We stand by the quality of our craftsmanship. Every slide-on camper comes with a 1-year Manufacturer’s Warranty, covering defects in materials and workmanship under normal use.

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This includes:

  • Internal cabinetry and fittings

  • Door seals, locks, windows and latches

  • Electrical wiring (excluding third-party appliances)

  • Water systems and plumbing components

  • Paint and exterior finishes (within the warranty period)

 

Our 1-year warranty gives you confidence from day one. With basic care and servicing, you're covered for the essentials.

3 - Year

Structural Warranty

Built tough for Aussie adventures. Our campers are backed by a 3-year Structural Warranty that covers the integrity of the camper’s frame, body and overall construction.

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This includes:

  • Structural frame or panel issues

  • Cracking, warping, or separation of body components

  • Water ingress caused by structural faults

  • Failures in the roof lift system due to structural defects

 

With regular maintenance (such as resealing), your camper is protected for the long haul — ready for wherever the road takes you.

Ongoing Support

We’re here for you long after you’ve driven off. Whether you’ve got a quick question, need help with a component, or just want advice on getting the most out of your camper — our team is only a call or message away.

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Our support includes:

  • Easy access to warranty claims and service advice

  • Help troubleshooting common camper questions

  • Guidance on maintenance and care

  • Support with replacement parts or upgrades

 

Your journey matters to us, and we’re committed to making sure you enjoy every bit of it with confidence.

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Reach out to us!

0452 119 218

47 Aldgate Street, Prospect, NSW 2148

Australia

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© 2025 by HIOKI Outdoors Pty Ltd

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